Update Your Details

To help us contact you quickly and cost effectively in case of an incident, service interruption or when you need to know important information, it’s critical we have your current mobile number and email address.

Find out more about why updating your details is important here.

Update your details by completing the form below.

  1. Note: this can be found on your Goulburn-Murray Water account
  2. Please note: If there is more than one person listed under this account number, each person will need to complete this form if they would like to provide their email address and mobile phone number. If you are a business or syndicate, please provide the first name and surname of the primary contact with your business or trading name in brackets, for example John Citizen (Citizen Holdings Pty Ltd)
  3. Note: This is for verification purposes only and any changes to your postal address will not be updated. If you would like to update your address with GMW, please phone us on 1800 013 357.
  4. Are you providing a new email address or mobile phone number?
    Are you providing a new email address or mobile phone number?
  5. Are you updating your email address or mobile phone number from one already provided to GMW? This is a required field.
    Are you updating your email address or mobile phone number from one already provided to GMW? This is a required field.
  6. What is your preferred method of contact?
    Note: GMW accounts will continue to be mailed.
    What is your preferred method of contact?
  7. Collection Notice This is a required field.
    Goulburn-Murray Water protects your privacy by collecting and handling your personal information in accordance with the requirements of the Privacy and Data Protection Act 2014 (Vic). We may collect personal information, where you choose to provide it to us, for the purposes of contacting you during critical incidents, service interruptions, updating our records, providing you with important information or updates or otherwise engaging with you. If you do not provide us with your personal information, we may not be able to do these things. Information collected is usually disclosed to customer support officers, marketing and communications staff and other relevant GMW staff. You may gain access to and correct your personal information under the Freedom of Information Act 1982 (Vic). For further information, please refer to our Privacy Policy at www.g-mwater.com.au/privacy
    Collection Notice This is a required field.